Across the globe, the healthcare industry is going through major shifts; healthcare reform is set against a backdrop of fiscal restraint from the payer stakeholders – governments, employers, insurers and consumer-patients to pay for the ever-expanding healthcare costs.
Demand for access to innovative healthcare services is growing from an expanding pool of affluent consumer-patients stakeholders; while care providers are innovating to grow market share and meet patient demands with effective and cost-efficient care delivery models to deliver quality care and patient experience.
To emerge ahead in the healthcare landscape by 2020, it is imperative for care providers to move beyond traditional care and strive towards a ‘patient centric care’ delivery model — gaining new patients and retain existing ones by delivering innovative, personalized and convenient care of the highest quality.
Patient-Centric Technology Enablers for 2020
Patient Experience Portals
Patient experience portals offers ‘customized experience’ for consumer-patients by tailoring health updates and providing patient-physician progress reports. They empower active patient participation though convenient and accessible communication tools accessible via the web or mobile-based platforms. While care providers can derive trends from an aggregate of patient data for customization of service offerings, portals empower patients to self-manage multiple aspects of their healthcare engagements, ultimately improving patient satisfaction and process productivity thereby lowering costs and increasing bottom-line for the provider
According to Cisco, the average number of Internet-connected devices globally will be 3.47 per person by 2015. A portion of these devices allow consumer-patients to track health conditions and dietary habits that are uploaded to their physician’s systems, thereby allowing care providers to service patients outside the traditional boundaries of the hospital. Home care devices enable care providers to create a collaborative model of care by driving patients to take more responsibility for their health and lifestyle in the comfort of their own home.
mHealth in Hospitals
Mobile technology allows care providers to monitor and treat patients remotely, whether through telemedicine or even through tablet and phone-based health apps provided by their physician, clinic, or hospital. mHealth improves effective utilization of physicians and allied healthcare professionals when critical patients can be treated ‘on the go’. Leveraging industry standards such as HL7, health mobile apps can be easily integrated with existing hospital clinical information systems, proving clinical and patient information at the point-of-care to enhance the patient care experience.
Want to Forge Ahead in the Healthcare 2020 Race?
Napier Healthcare has spent the last two decades empowering essential healthcare providers and larger hospitals alike with solutions that improve all aspects of the care continuum. Together, we have streamlined workflows, changed the way clinical information is captured, lowered the overall costs of providing care and reduced medical errors by transforming health information systems globally.
Healthcare 2020 Discovery Workshop
For a limited time, we are offering a complimentary discovery workshop to assess how your care facility can transform beyond traditional care towards a ‘patient centric care’ delivery model.