A chatbot with a perfect blend of AI and Machine Learning
Tackle key business challenges with Napier’s innovative solutions to improve patient outcomes and operational efficiencies.
Usher in a new face of the hospital information and communication system using Napier Assistant. This voice-enabled AI platform not only helps lowering operating costs, it transforms experience for patients, doctors and staff into conversational, personalized, and instantly gratifying engagement. Napier Assistant is available in two modes – For your patients and for internal use for doctors, nursing and other staff.
It transforms the typical call center, front desk experience into a faster and more interactive session that solves their key inquiries, questions and service needs such as appointment booking. It can also interface with triage process that will guide patients to right doctors as well as capture pre-consult questionnaire that leads to time savings during the doctor consultation session.
Clinical Staff or Nurses
Napier assistant helps avoid clinical errors in capturing health data, e.g. vitals at the source (at the bed side for example). It saves time for the staff on various administration activities like bed swap, bed status update, etc. This can be extended for service orders and crucial updates that can be available anytime anywhere instead of designated nursing work stations.
FOR CLINICAL STAFF (NURSES)
BETTER PATIENT ENGAGEMENT
IMPROVED CUSTOMER SERVICE
Headquartered in Singapore, Napier Healthcare is leading provider globally for innovative, technology-enabled solutions for hospitals, long term care providers, nursing homes, health insurance and other industries with healthcare touchpoints.