Harnessing Automated Workflows for Operational Efficiency & Improved Patient Care

Today’s internet connected world has well equipped the patient with information at their fingertips and incremented their capabilities to make health-related decisions confidently. The social patient has now raised the bar of health service expectations for providers.  Meeting to these expectations and providing enhanced services for an increasing population is challenging healthcare providers, as finding resources who can efficiently handle clinical processes at the same rate of increasing demand is debatable. However, if the same resources use automated workflows to accomplish their day-to-day activities, the problem can be easily addressed to a greater extent.  So, technology enablement in the healthcare industry has turned from ‘nice to have’, to ‘need to have’ facility for improved patient care and successful capture of patient satisfaction.

 

Workflow Automation

 

What is Automation?

The term Automation defines the process of using control systems and information technologies to minimize manual intervention in routine tasks in the production of goods and services.  Henry Ford is known for his idea of moving assembly line as the first form of automation. In 1913 he launched the moving assembly line at the Highland Park Plant in Detroit, Michigan, and successfully achieved reducing the time required to produce a car from 12 hours to 1.5 hours.

Why Automated Workflows in Hospitals?

Automation surrounds us everywhere, in banking, retail, and other industries. Despite the complexity in Healthcare industry that involves many routine day-to-day activities, which require automation, it lags behind in technology enablement and automation. A report from Institute for Health Technology Transformation says, “Automation makes population health management feasible, scalable and sustainable.” So, for hospitals to meet the well-informed patient satisfaction, tapping the potential benefits of information technology is the key. And workflow automation is a catalyst to achieve operational efficiency, minimize clinical risks and improve patient care at reduced costs.

Benefits of Automated Workflows in Hospitals

Technology innovations are aimed to simplify workflows and data analytics through automation so that clinicians can concentrate on their prime responsibility of interacting with their patients and have less to bother about technology control. The following are few of the benefits of implementing automated workflows in hospitals:

  • Improved Operational Efficiency

Automated workflows enable staff with patient information flow and availability at all points of care, whenever and wherever required with minimum manual intervention. This eliminates redundant and dissimilar information capture that creates a communication gap between the healthcare staff which is the root cause of medical errors. According to The Impact of Automation of Systems on Medical Errors: Evidence from Field Research study, it is the information that is transmitted manually across different functional units of the hospital is the root cause for the majority of medical errors. Automated workflows optimize processes addressing these medical errors and enables a better control of information transmission, brings operational efficiency and improves patient care.

  • Render Timely and Accurate Information

Superior patient care is an outcome of various caretakers in the hospital. Doctors, nurses, lab technicians, pharmacists and various other staff can render efficient services only on timely and accurate information availability and accessibility. Automated workflows provide eminent interdepartmental support with efficient information flow making day-to-day tasks simpler for hospital staff.  Automated workflows work with role-based access providing security to patient information while transmitting information.

  • More Time for Clinical Expertise

Few of the hospital tasks are iterative and take away prime time of the clinicians. Automated workflows help to do these tasks better proving to be a big time saver. These workflows reduce iterative tasks and elevate the staff to higher clinical expert functions they are intended to do.

  • Data Analytics and Actionable Reports

Automated workflows are equipped with robust databases that record a wealth of data continuously. The workflow databases are efficient in providing timely and actionable reports. This data is a repository that can be used as a decision support system in enhancing performance and optimization of processes.

Napier HIS is a proven hospital management system, working successfully in various hospitals. It is a live example to say that, embracing technology improves resource efficiency by empowering them with automated tools and workflows. This eventually reduces clinical errors and risks facilitating superior and efficient patient care. Napier Hospital Information System is a comprehensive Hospital management system with automated workflows that efficiently transmits information provide unmatched interdepartmental support to achieve operational excellence and provide superior patient care. It works with equivalent efficiency for all the hospitals irrespective of their sizes.

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