Mr Tirupathi Karthik, CEO of Napier Healthcare was a panellist in one of the sessions titled “Smart Nation, Smart Cities and Smart Industries: The Future of Sustainability”. During the session, he discussed Napier’s efforts and its plan, highlighting the necessity for enterprises to implement Artificial Intelligence (AI). He shared the case study of Napier with Residential Garden in Australia on the implementation of RPM solution, and how technology has successfully improved the quality of health of the elderly, and the acceptance of elders towards the technological devices. Furthermore, he also stressed upon the importance of user experience, which should be the priority as it directly translates into the success of a project. “A project will be a failure if you don’t carry users with you. You need to bring the stakeholders into the solution, let people work together with technology”, he said.