PATIENT PORTAL
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Napier Patient Portal is your one stop solution for Patient Engagement, Patient Communication and Customer Retention and Promotion.
In today’s era where there is a high demand of every service being offered online, healthcare services can no longer be an exception. Napier Patient Portal is way beyond the limited functionality portals available in the market and has transformed the experience into a user-friendly technology which brings not only brings patient’s entire medical history on a single platform but also enables you to increase awareness and build interest via online promotions.
Napier Patient Portal is agnostic to any HIS/EMR and can be easily integrated with your already installed software systems. It has already been successfully integrated with Napier product suite leveraging each product’s functional diversity.
Features
EASY & SECURE SIGN-UP
Sign-up by authentication via OTP for new or already registered patients.
SIMPLIFIED PATIENT’S DASHBOARD
Enhanced user experience with all patient centric information on dashboard.
FIND DOCTOR
Publish doctors profile, consultation charges, schedules, etc online.
APPOINTMENTS & PAYMENTS
Book appointment online, view past and upcoming appointments, pay for deposit amounts and outstanding bills.
LAB REPORTS
Track status of investigations and can download and email reports as soon as they are available.
EMAIL VISIT & DISCHARGE SUMMARIES
Patients can view their visit and discharge summaries online and send email.
FAMILY ACCESS
Access family member’s medical records and book appointment and pay bills for them.
UPDATE DEMOGRAPHIC INFORMATION
Patients can update their demographic and insurance details.
FEEDBACK & SUPPORT
Patients can raise feedback and contact hospital staff in real time for support.
Key Highlights
EMR/HIS AGNOSTIC
MARKETING ENABLED
ALL DEVICE COMPATIBLE
PAYMENT GATEWAY INTEGRATION
SMS & EMAIL INTEGRATION
OTP VERIFICATION
Simplify Administrative Tasks- Self-service options like registration, appointment booking, online payment which can eliminate long queues and unnecessary phone calls.
Improved Workflow Efficiency-Staff can be freed up from numerous phone calls for checking physician’s, appointment booking, services or even reports availability.
Better Clinical Outcomes- Simplifies tasks such as booking of follow-up appointments and investigation/procedure orders easier and more convenient leading to greater patient compliance.
Increase Patient Retention- A marketing tool for marketing activities and to promote special events, health packages and discounts, health awareness campaigns, etc.
Reduced Number of Payment Defaults- Become a part of the prepay trend by offering prepaid services and online payments of IP bills instead being stuck with big unpaid bills. Online payments reduce the payment collection effort and enable faster payments.
Patients own their health- Patients can access their personal medical records through the portal making them actively involved in their own health care.
Take care of family members- Patients can access their family members’ health information helping to take care of them more easily.
No standing in long queues- Patient portal provides online registration and payment facilities which means patients no longer have to wait in long queues for registration or paying their bills.
Online payments- Enabling patients to pay bills and deposits online for themselves or for their next-of-kin’s provides convenience of not having to stand in long queues and making payments even from distant locations
Headquartered in Singapore, Napier Healthcare is leading provider globally for innovative, technology-enabled solutions for hospitals, long term care providers, nursing homes, health insurance and other industries with healthcare touchpoints.