Home Care

Enhancing residential, respite and home care delivery and cost efficiencies

Transforming Home Care

Home care has gained importance in the past few years because of the growing aged population and the rising costs associated with eldercare. By 2050, 1/5 of the world’s population will be aged 60 or over, and 80% of the world’s aged will be in developing countries.

Challenges faced by Home care providers:

  • Rising Costs of Providing Care — Burgeoning costs associated with increasing healthcare needs and pricing pressures
  • Staff Productivity — Need for smarter solutions for simplified and automated processes to boost staff productivity and reduce safety risks
  • Care Quality — The low availability of skilled staff and financial pressures together lower the quality of care delivered
  • Operational Inefficiency — Waste of time and resources due to increasingly complex administrative tasks along with the documentation and paperwork associated with care delivery
  • Resident Retention — Care quality issues and rising healthcare costs leading to loss of patient trust in their care providers

Solution Requirements

The Home care is typically provided by different types of facilities and in the home-based setting. Key requirements across these business scenarios include:

  • Integrated Care — Real-time access to patient schedules, orders, assessments, and more, empowering the care team to provide the best quality of care at home
  • Tele-Health & Monitoring — Integration with medical devices for vitals collection, real-time view & access to patient health information along with continuous engagement of care providers.
  • Video Tele-consults — Improved outcomes, care quality and accessibility with video calls between patients, doctors and specialists.
  • Management Reporting — Monitor performance with instant organization-wide visibility and simple reporting tools.
  • Inventory management modules — To handle all aspects of purchasing, stocking with digitized barcodes and tags to manage resources efficiently
  • Transport & Logistics — Reduce annual mileage costs with travel route tracking & essential visit information.
  • Rostering & Staff Monitoring — Maximize staff output and reduce timely administrative tasks with rule/criteria based rostering and timesheets along with location tracking of care workers.
  • Resident Engagement — Resident engagement tools and family portal enables enhanced care transparency and better care delivery.
  • Home Care Billing — Accurate billing based on actual consumables and services rendered with convenient ad hoc and online payment options.

Business Impact

Such a solution can bring significant benefits to long-term care operators.

  • 40% improvement in time and effort needed to generate and manage bills and invoices
  • 80-90% improvement in accuracy and effort for medication administration
  • 30-40% improvement in reimbursement processes and interfaces with government systems

All while it delivers:

  • Improved quality and consistency
  • Resource optimization
  • Better care and resident satisfaction
  • Data-Driven Insights

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