Powering excellence at healthcare touchpoints.

Tirupathi Karthik


Umashankar Jayakumar

Vice President, Finance

Anthony Tian

Vice President, Sales & Field Marketing

Ravishankar Krishna

Head - Customer Services Organisation (CSO)

Prashantha Sawhney

Head - Engineering

Navin Kausthubh

Head – Product Management

Prashant Gopawar

Head - Product Testing and Release

Avinash Keshri

Head - Customer Care Organisation (CCO)

Sukeshni Tulasi

Head - Human Resources

Enrico Lim

Regional Director
South East Asia

Shrirang Jahagirdar

Regional Director & General Manager
United Arab Emirates

Sukeshni Tulasi

Head - Human Resources

Sukeshni has 15 years of experience working in the Human Resources function with multinational companies as well as product start-ups. She has deep expertise in talent management, organisational development, leadership development, talent acquisition, and HR strategy. Sukeshni spearheads the Napier critical Performance Driven Organisation (PDO) initiative with her broad experience in HR Business Partnering and other operational areas.

Throughout her career, Sukeshni has built an extensive knowledge of people management on a global scale. Sukeshni has managed employee relations for large and complex technical teams while supporting other corporate functions and legal policies.

Sukeshni holds Masters in Business Administration from Vignana Jyothi Institute of Management accredited by the All India Management Association, and a Bachelors’ degree in Bioinformatics from Osmania University. She is certified in People Analytics by IIM.

Sukeshni was awarded ‘Best Young HR leader’ by the Global Human Resources Development body.

Avinash Keshri

Head - Customer Care Organisation (CCO)

Avinash is a sailor turned entrepreneur. As Napier’s Head of CCO, he is responsible for the overall support delivery and operations of CCO focusing on customer delight.

Avinash has spent over a decade in multinational companies, where he established business models that work across different geographies, and working with many different nationalities. His experience working in start-up technology companies has helped him developed deep expertise in corporate strategy, business growth and operations. He firmly believes in creating value for all its stakeholders, striving to solve business challenges and meeting strategic objectives.

Avinash received his Master of Business Administration from Indian Institute of Management, Bangalore. He was a member of Global Network of Advance Management.

Ravishankar Krishna

Head - Customer Services Organisation (CSO)

Ravi has been both an entrepreneur and an accomplished corporate leader. Based in Singapore, he co-founded and nurtured an Analytics and Strategy Services business to a successful exit. He worked on another SaaS start-up with the same team, delivering improved operational and business performance. He is a seasoned corporate executive, having worked with marquee multinational companies and held leadership roles spanning multiple geographies.

At Napier, Ravi manages deployment and consulting services with an added focus on end-to-end myNapier deployments across all geographies. He also supports the Napier AI development, and is the executive sponsor for product security issues and holds an overall ownership of Customer Engagements.

Ravi holds an MBA from Asian Institute of Management, Manila, Philippines and a BE from MANIT, Bhopal, India. He adopts an entrepreneurial outlook to work and enjoys working with people across multiple disciplines.

R Jayachandran


R Jayachandran (Jaya) has had a span of more than three decades of building up companies successfully, some of which are now well recognised listed entities. His contribution to the growth and financial success of these market leading companies have been significant. He played a key role in Olam International Ltd’s phenomenal growth from ‘being a one product one country’ company in 1989 to the multibillion dollar global agricultural commodities giant it is today, with presence in over 60 countries. Until recently, he was the Non-Executive Chairman of Olam.

Jaya is a founding shareholder and director of the investment management firm Aquarius Group, as well as one of the founding shareholders of Redington India Ltd, the global supply chain solutions provider. His contribution for the growth of Redington has been significant. He is now the Non-Executive Director and Strategy Advisor to the Kewalram Chanrai Group of companies, having been its Executive Director for more than 30 years.

He is currently serving as Singapore’s High Commissioner to Mauritius; Chairman of the Hindu Endowments Board, a statutory Board in Singapore; and, a Member of the Advisory Board of the Indian Heritage Centre, Singapore.

Jaya’s vast experience in building businesses comes in handy for Napier Healthcare’s growth globally.

AS Thyagarajan

Vice Chairman

AS Thyagarajan is the CEO and Managing Director of Aquarius Investment Advisors Pte Ltd. A seasoned career banker with over 3 decades of experience in fund management and investment banking in India and globally, he was previously the country head of Corporate, Investment Banking and Treasury functions of Citibank and later Vice President in their New York Headquarters. He has a Masters degree in Science and is a Harvard Business School Alumnus.

Sridhar Krishnan

Non-Executive Director

Sridhar Krishnan is a management professional who has spent the last 4 decades of his career in leading businesses in the Textile and Agri-commodity sectors. He started his career in India working for two of the leading textile manufacturing companies and then in 1991 joined an agribusiness start-up Olam in London, before moving to Singapore in 1996. Sridhar, was a part of the initial founding team in Olam and in the last 25 years has played leading roles across Businesses, Geographies and Functions, growing the company from a start up to the successful multinational that it is today. He served as an Executive Director on the Board of Olam for 15 years and was also on the Board of the Singapore Commodity Exchange (SICOM), a subsidiary of the Singapore Stock Exchange. He retired from Olam in April 2016 as the Senior Managing Director & CEO for Australia, Asia and Americas. Sridhar is a member of the Board of Trustees at the Management Development Institute of Singapore [MDIS]

Mark Haynes Daniell


Mark Haynes Daniell is currently the Chairman of the Raffles Family Wealth Trust and The Cuscaden Group. He has also served as Non Executive and Independent Director of Olam International. Before that, he was the Managing Director of Bain & Company (Asia), Director—London and Paris at Wasserstein Parella, and President of K1 Ventures, Singapore.

Mark has experience in investment banking, strategy, mergers and acquisitions and corporate transformation. His career with Bain & Company spanned over 20 years.

Mark’s first book, “World of Risk: Next Generation Strategy for a Volatile Era”, published by John Wiley and Sons, was selected as a Sunday Times (London) Business Book of the Week and is available in multiple foreign language editions. His second book, “Strategy: A Step-by-Step Approach to the Development and Presentation of World Class Business Strategy” was published by Palgrave Macmillan in 2004.

Mark holds a Diploma from The Philips Exeter Academy in 1973, a Diploma in French Studies from Universite de Paris IV (Sorbonne) in 1976, a Certificate in Political Studies from Institut d’Etudes Politiques de Paris, France in 1976, a Bachelor of Arts from Amherst College, USA (Phi Beta Kappa, Magna cum laude) in 1977, a Bachelor of Arts from the University of Oxford in 1979, a Juris Doctorate from the Harvard Law School in Cambridge, Massachusetts, USA in 1981.

Lau Ping Sum, Pearce


Lau Ping Sum, Pearce, served as a Director of Ang Mo Kio Community Hospital from 1993 to 1999 and Chairman of the Medifund Committee of the hospital from 2001 to 2005. He was the Head of Computer Services in a statutory board and two local banks in Singapore from 1973 to 1996. He held the position of the Political Secretary to the Minister of Health between 1981 and 1985. He was a Member of Parliament from 1980 to 1996.

Mr. Lau served as General Manager of NTUC Link Pte Ltd., from 1997 to 2000 and is an Independent Director of Cortina Holdings Limited, Sunpower Group Ltd. and Huan Hsin Holdings Ltd. He is a member of the Singapore Institute of Directors. Mr. Lau holds a Bachelor of Economics degree from the Australian National University and a Diploma in Business Administration from the National University of Singapore.

Tirupathi Karthik


Tirupathi Karthik has been the Chief Executive Officer of Napier Healthcare Solutions Pte Ltd since November 2012. A leader in the Healthcare IT space, Karthik has extensive business leadership experience across Asia, the Middle East and USA, particularly in the enterprise software space. He is a passionate advocate for the innovative use of technology that turns IT investments into competitive differentiators for their stakeholders rather than using IT as a pure cost containment initiative.

In various hospital implementations, he has been championing the use of Mobility as a pervasive information delivery channel. His vision led to the use of the mFirst approach with the infusion of HTML5 and Apple’s mobility products across the Napier platform. Napier’s leadership in the global marketplace continues to gather momentum on the back of one of the most modern implementation of such a technology stack.

As an Eldercare thought leader, he has been driving productivity agendas for aged care models globally and seen to the expansion of Napier’s product vision to include elderly care services delivery. Applying technology-enabled solutions for senior care providers offering nursing home, home care and activity-centre services, Napier today enables productivity and improved quality of care.

Before joining Napier, he served with MphasiS, an HP company as Senior Vice President of Asia Pacific & Japan including India. His other successful stints include regional leadership roles with companies such as SAP and Covisint (GM, Ford & DCX joint venture). As an entrepreneur, he was the Founder & Chief Executive Officer of Nihongo Bashi, an investee company of Economic Development Board, Singapore. Karthik is a winner of the 2007 ‘Spirit of Enterprise Award’, given to honour self-reliant entrepreneurs, starting and operating small and medium-sized businesses in Singapore.

Sahel Mattar

Vice President - Strategic Initiatives and Customer Care

Sahel Mattar heads Strategic Initiatives and Customer Care initiatives at Napier. In this role he focuses on making Napier’s services offerings more competitive whilst transforming our capabilities to be delivered by partners. Sahel will continue to lead the customer support organization as it pursues significant Jeeva upgrade revenues. With more than 20 years of Asia Pacific experience in the Information Technology Industry, Sahel has held leadership roles in Operations, Consulting, Business Development, Sales Management and Services Delivery with globally recognized technology companies, including SAP Asia, Cap Gemini, Ariba, Sun Microsystems, Misys and HCL AXON.

Sahel has a wealth of implementation experience, particularly in SAP Industry Solution for Health (SAP IS-H), having implemented Healthcare Information Technology solutions across Singapore’s public and private hospitals. He holds a Master of Science in Business Systems Analysis and Design from The City University in United Kingdom.

Bernard Ong

Senior General Manager
Consulting & Services Organisation

As the CSO leader, Bernard leads and drives projects, and the delivery of consulting and implementation services globally for Napier. He has led numerous successful projects throughout his career for major clients of global technology companies such as HP, Oracle, NCR and Avaya. These customers were from the wide range of industries and sectors, including financial services, telecommunications and retail. In the last 26 years, Bernard has racked up an impressive tally of successful projects and built up strong services businesses. He now brings his senior management expertise, business savvy and wealth of systems integration experience to bear on Napier’s efforts to deliver patient-centric solutions to the world’s healthcare providers.

Bernard has a Masters degree in Computer Studies (Artificial Intelligence) from the University of Essex, UK, and a Diploma in Programming and Systems Analysis from the Japan-Singapore Institute of Software Technology. He is also the author of ‘How to Rescue Failing Software Projects: Practical Proven Methods That Work’, a resource book providing approaches and action plans for saving software projects headed toward almost certain death.

Umashankar Jayakumar

Vice-President, Finance

Umashankar has served in multiple leadership roles for over 20 years with extensive knowledge of International business finance. In his previous role, he headed APJ consulting & services finance operations. He contributed to an acquisition and formation of a joint venture with a 50% stake in the business. He has wealth of experience in the healthcare sector and brings the financial rigour and discipline needed during the explosive growth phase of Napier’s business.

Umashankar is a qualified Chartered Accountant and a Company Secretary.

Reena Emmanuel

Heads Human Resources, Hyderabad

Reena Emmanuel heads Human Resources including Recruitment, Talent Management, employee Engagement, Compensation and Benefits and Employee relations for Napier, India. She specializes in competency development, career frameworks, Organizational development and Leadership development.

Reena comes with over 18 years of experience in Human Resources with a proven track record of driving HR initiatives that improve processes, performance and employee engagement.

Prior to Joining Napier, Reena has worked with MedGenome, AstraZeneca, Novozymes, Wipro, Sapient and GE.

Devi Jayaraman

Head of Operations, Hyderabad

Devi is responsible for improving the operational efficiency of the organization across its various functions through process improvements, automation and innovation with product stability, security and client satisfaction being the key areas of focus.

She brings a wealth of experience having worked with Virtusa, Cognizant, EDS and TCS in many frontline delivery as well as operational roles.

Devi holds a Master of Business Administration from Anna University, Chennai and a Bachelor of Engineering from Government College of Engineering. Coimbatore.

Anil Kumar

Vice President, Product Management

Anil is a seasoned technology executive and entrepreneur, having led product companies from startup phase to growth and acquisitions. As Founder & CEO of SmartRx until it was acquired recently, he saw to the crafting of innovative award-winning care management products that enabled hospitals and health insurance companies to better help their patients and clients manage their health conditions. Prior to that, Anil was Vice President of US operations of Realcom Inc, a Japan based public company focused on knowledge and content management.

He had also previously co-founded leading enterprise content management solutions company, AskMe Corp in Seattle, WA, which later merged with Realcom Inc. At AskMe Corp, he led the enterprise software product from idea to building the product and selling it to Fortune 500 companies such as Proctor & Gamble, Boeing, Intel, Novartis, CCH and others. Anil started his career at Siemens and Microsoft, where he worked on the development of the Windows 2000 family of products as senior engineer.

Anil holds a B.Tech in Computer Science & Engineering from Mysore University, and Master’s degree in Management from Yale University.

Elaine Wang Yi Ling

General Manager, Customer Service & Cloud Operations

Elaine brings with her more than 13 years of experience in Hospital Information System (HIS). She has built a successful career in various roles locally and internationally, mostly delivering large-based projects, consulting, support and operations, covering end-user and vendor environments.

Being an enthusiastic leader and a person who is self-driven, she is powered with strong interpersonal and communication skills, proficient in coaching and directing teams towards pre-set targets in meeting deadlines and bringing projects to fruition. She is also capable and competent in meeting new challenges, drawing on strength of her resourcefulness and dedication in her endeavors.

She is now heading a team of professional service experts in all regions to provide excellence in customer services.

Elaine is a certified practitioner from Project Management Institute. Besides being involved in JCI accreditation process, she is also leadership trained by INSEAD and is ISO trained.

Anthony Tian

Vice President of Sales & Field Marketing

As an enterprise sales leader in the IT software industry, Anthony has been helping CxOs across the Asia Pacific region drive their operations and business growth through the strategic deployment of IT for more than 20 years. In that time, he has routinely sold high-value yielding ERP, IoT, Mobility, Mobile Device Management and other complex solutions by companies such as Microsoft, Network Associates, Citrix Systems and Sage to some of the most successful user organisations across varying industries. Now at specialised healthcare IT solutions vendor Napier Healthcare, Anthony continues to pursue his single most important passion—helping organisations derive top dollar ROI from their investments in technology. He is currently working with the region’s healthcare providers and specialists on how best they can bring about their digital transformation toward an ideal model of Connected Healthcare provision. One that ensures consistently better care delivery, higher operating efficiencies and healthier profit margins for healthcare providers.

Enrico Lim

Regional Alliance Director

Enrico establishes and nurtures successful and profitable relationships with Napier’s global and strategic sales and implementation partners. He has more than 18 years of experience in regional and global channels and sales management, particularly in the healthcare space. He will be leveraging his specialised knowledge in acute and long-term care solutions to seek out, connect with and strike up working relationships with partners that will work with Napier to give healthcare providers exactly what they need to deliver the best possible healthcare achievable and do so profitably.

Enrico has a Bachelor of Science, Physics & Microelectronics from Campbell University, North Carolina, USA.

Eric Wong

Regional Product Marketing Director

Eric leads product marketing at Napier Healthcare. He is a highly accomplished marketer with over 25 years of marketing experience covering product marketing, marketing management, branding, channel management, channel marketing, growth strategy, customer engagement and customer experience. At Napier, he will be leveraging his vast marketing experience to create clear market positioning and value proposition for Napier’s award winning healthcare solutions. He will ensure Napier’s product-market fit, engage customers on product feedback and requirements, create go-to-market plan and deploy marketing programs to enhance customer engagement and customer experience. Championing the customers’ voice within Napier and positioning Napier as the preferred healthcare solutions provider will be his top focus.

Eric has a Bachelor of Mass Communications degree from University Science of Malaysia. He is regular public speaker in marketing conferences and was an industry advisor to University Science of Malaysia, Taylors’ University and UPSI. Prior to joining Napier, he was an award winning marketer at IBM covering Asia Pacific, Asean and country roles.

Vimala Ayanarappan

Legal Head

Vimala’ s professional experience spans over a decade as an Advocate & Solicitor, duly admitted to the High Court of Malaya, with specialisation in high growth sectors such as the information technology (IT), Information technology enabled services (ITES) especially on tele communication, cyber security and law, e-commerce, Internet of Things (IoT) and Blockchain. Vimala is also experienced on advising corporate and business clients on cross-border and domestic legal transactions, complex joint ventures, strategic tie-ups, foreign inward and outbound investment.

Vimala holds a LLB (Hons) and MBA from Cardiff Metropolitan University, UK. Vimala is fueled by her passion for understanding the nuances of corporate cultures and strategizes to achieve a healthy balance between legal risks and business efficiency.

Mahendra Pratap Singh

Head of Human Resources

Mahendra leads all human resource management, strategic human capital development and employee communication efforts at Napier Healthcare. He is a highly accomplished HR professional with more than 18 years in the business of acquiring, nurturing and retaining talent with leading companies in industries as varied and demanding as public utilities, media, telecommunications, software development, IT services and healthcare, and brings his wealth of experience and strong management knowledge to bear on his mission to cultivate a new generation of healthcare IT professionals that embody the Napier work ethic and spirit of innovation.

As a true leader, Mahendra has always practised the three Rs of leadership–Respect of self, Respect for others and Responsibility for all actions–throughout his career. Just prior to his appointment at Napier Healthcare, he served as the VP of Human Resources for one of India’s top hospital groups, Max Healthcare, where he saw through the implementation of corporate-wide initiatives that delivered substantial returns to the organisation, key HR process improvements to its network of 14 hospitals, benefits to its more than 11,000 members of staff, and ultimately better coordinated care for its patients receiving treatment across major specialties. Before that, he had already spearheaded successful change management, statutory compliance and HR automation efforts, among others, at Initto Technologies, HCL Comnet, Bharti Airtel, Infosys Technologies, Zee Telefilms and BSES.

Mahendra holds a Bachelor of Commerce from Barkatullah University (Bhopal) and a Master’s in Personnel Management from the Symbiosis Institute of Business Management Studies (Pune). He also holds a Post Graduate Diploma in Business Analysis & Skill Execution from the Symbiosis Institute of Business Management Studies.

Michael Dal Maso

Regional Product Manager

Michael is responsible for field product management for Australia and New Zealand with a focus on developing Napier’s product capabilities to support the growing ANZ Care and Health markets. He is passionate about developing products that address client's needs and solve their challenges.

Michael is consummate product management, capability development professional with over 20 years of experience. His expertise spans Legal, Government and Health markets developing products encompassing technologies like SaaS, IaaS, Collaboration and Middleware. He previously worked for Fuji Xerox Australia, as Head of Product Management, CTO at Access Digital a lean SaaS startup and Practice Manager for SingTel Optus Business developing disruptive innovative products and services.

Michael studied Computer Science and Marketing at University of Technology, Sydney and is currently undertaking an MBA.

Shrirang Jahagirdar

Regional Director

Shrirang Jahagirdar is a dynamic leader with a strong mission to lead and transform people and Organizations. He has been in the leadership and management roles for more than 20 years and has provided his expertise in Sales, Marketing and Business Management, Project Management & Client Management in Middle East & Africa. He has been an exceptional business leader with an outstanding record of growing market share. Among his remarkable strengths is building relations with key stakeholders, Shrirang has successfully established networks with Global Healthcare Providers.

With his extensive knowledge in the Market Dynamics, Business Development along with his hands-on experience in Proactive management, he served as an effective change-agent in developing region wise Business and Delivery that address the market needs. Shrirang is a transformational leader with an entrepreneurial mindset that has helped to develop teams in Sales & Marketing, Technical and Support functions for the organization. As a veteran in the healthcare industry, he sees Napier’s services to Transform Operations , Inspire Care & Transcend Boundaries for improved Quality of Care for Patients from Providers.

Prashant Gopawar

Head of Product Testing and Release

Prashant is an IT industry expert with more than 20 years of deep tech industry knowledge and experience in the full life cycle of product testing. He believes in the value of delivering a product of the best possible quality, and customer experience that is above and beyond expectations. Through his experience, Prashant has successfully delivered high-quality results and strategic insights for his customers such as Microsoft, Embarcadero, Capital Group, JPMC, Medtronic, Boston Scientific, etc.

Prashant is passionate about working in an Agile environment. His extensive tech knowledge has helped facilitate seamless deployments by using CI/CD within the DevOps environment in the past. He is also known for his deep understanding of various test automation and Robotic Process Automation (RPA) tools.

He heads Napier’s Product Testing and Release team, overseeing the execution, direction and delivery of enterprise-level software development at a large scale, including project testing. As a leader who embraces the core values of teamwork, innovation, and growth, he is dedicated to leading and nurturing the leaders of tomorrow.

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Prashantha Sawhney

Head - Engineering

Prashantha Sawhney has rich experience working in various successful enterprise product platforms. He heads the engineering function at the Napier Development Centre, India and is responsible for the technical aspects of the entire suite of Napier products.

Prashantha is a leader with passion and zeal to do whatever it takes for business success. Prior to joining Napier, Prashantha spent his years in various IT roles spanning care management platform, HR software, and gaming industries. He brings over his rich experience in high-growth, multinational corporate environments where he spearheaded the core engineering team, managed core product features and system release cycle to create a positive impact for business. In his previous stints, he led two major system release cycles that were consistently rated in the Magic Quadrant by Gartner. He is dedicated to continuously improving and transforming business, embracing the opportunity to drive collaboration and design improved working methods.

He received a Master of Technology in Computer Science and a Master of Science in Mathematics from Sri Sathya Sai University, Prasanthi Nilayam, Andhra Pradesh, India. He is a founding member of the Indian Chapter of Leaders Excellence and an Associate Member of CXO Club India.