Residential Care

Enhancing residential, respite and home care that drives
efficiency and improved productivity

Transforming your Residential Care to support your future needs.. today

A platform designed to support all care settings, from Home, Hospital, Village, Residential , optimised to deliver streamlined care services; from Wellness, general support and activities, through to Acute, Clinical, Allied, Disability, Dementia and many other non clinical services.
Adherence to meet high quality and governance, and optimised to maximise your operations

How Napier Care meets the challenges faced by Long term care operators today:

  • Rising Costs of Providing Care — Burgeoning costs associated with increasing healthcare needs and pricing pressures
  • Staff Productivity — Need for smarter solutions for simplified and automated processes to boost staff productivity and reduce safety risks
  • Care Quality — The low availability of skilled staff and financial pressures together lower the quality of care delivered
  • Operational Inefficiency — Waste of time and resources due to increasingly complex administrative tasks along with the documentation and paperwork associated with care delivery
  • Resident Retention — Care quality issues and rising healthcare costs leading to loss of patient trust in their care providers
  • Seamlessly supports your Home care business and transition in and out of multiple care settings, whilst maintain a universal care plan and care plan
  • Optimised to support various funding and rebate models, ensuring you maximise your entitled funding

Key requirements across these business scenarios include:

Long-term care is typically provided by different types of facilities and in various contexts, such as home-based care, residential homes, day care centres, and retirement villages.

  • Core management functions — Including pre-admission management of enquiries, quotes, counselling sessions, pre-admission assessments and financial planning
  • Resident Management functions — That digitize the process from referrals and admissions to discharge and other related activities
  • Care management capabilities — To automate activities related to nursing, medication management to wellness, allied care including reminders and periodic assessments. Supporting a full spectrum of care protocols from wellness, support activities to specialised palliative, dementia and disability care.
  • Finance, funding and administration systems — Including billing, claims, rebates and collections. Critical to success here are capabilities for optimising and maximising subsidies with connection to government systems. Such as ACFI, Medicare and alike.
  • Inventory management modules — To handle all aspects of purchasing, stocking with digitized barcodes and tags to manage resources efficiently
  • Home care — fully integrated to support various care setting from home, respite, palliative which is critical for enabling services to be managed and delivered at different care settings along with tracking and scheduling of activities.
  • Tele-health and tele-monitoring — Which assists in reducing errors in care administration and enabling additional value-added services that ultimately provide for superior care.
  • New technology — Such as machine learning, cognition can transform the relationship between residents and their next-of-kin as well as automate care support needs

Business Improvements

The Napier solution can bring significant benefits to long-term care operators.

  • 40% improvement in time and effort needed to manage and automate, funding improvement, claims, bills and invoices
  • Modular offering: Fit the needs of different departments (from small to large network hospitals)
  • 80-90% improvement in accuracy and effort for medication administration
  • 30-40% improvement in reimbursement processes and interfaces with government systems such as ACFI, Medicare and alike.

All while it delivers:

  • Improved quality and consistency
  • Resource optimization
  • Better care and resident satisfaction
  • Data-Driven Insights

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